Who we are
Weber Digital builds websites and runs AI messaging, social media, and Google reputation services for local businesses. In this policy, “we” and “us” refer to Weber Digital, and “you” refers to visitors to our site and the businesses we work with.
Information we collect
Information you give us
When you request a consultation, sign up, or contact us, we collect details such as your name, business name, email address, phone number, and anything you choose to include in your message.
Information we collect automatically
When you visit our site we collect standard technical data: your device and browser type, approximate location derived from your IP address, the pages you view, and how you arrived. We use this to keep the site working and to understand what is useful.
Information from connected platforms
To deliver our services, clients authorize us to act on their behalf on third-party platforms (for example WhatsApp, Instagram, Facebook, and Google Business Profile). With that authorization we access the messages, reviews, posts, and account details needed to run the service. We act on the client’s instructions and only for the purposes they agreed to.
How we use information
- To provide, operate, and improve our websites and services.
- To respond to enquiries, schedule consultations, and provide support.
- To send messages, publish content, and manage reviews on a client’s behalf.
- To measure how our services perform and report results to clients.
- To keep our systems secure and to comply with legal obligations.
How we share information
We do not sell your personal information. We share it only in these situations:
- Service providers. Hosting, analytics, payment, and communication vendors who process data on our behalf under confidentiality terms.
- Connected platforms. The third-party platforms a client connects, so we can send messages, post content, and reply to reviews as instructed.
- Legal reasons. When required by law, or to protect our rights, our clients, or the public.
- Business transfers. As part of a merger, acquisition, or sale of assets, in which case we will notify affected clients.
Cookies and analytics
We use cookies and similar technologies to run the site, remember preferences, and measure traffic. You can control cookies through your browser settings; blocking some may affect how the site works.
Data retention
We keep information for as long as we need it to provide our services and meet legal, accounting, and reporting requirements. When it is no longer needed, we delete it or make it anonymous.
Security
We use technical and organizational measures to protect information against unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your rights
Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal information, and to object to certain processing. To make a request, email us at support@weberdigitalsoftware.com and we will respond within a reasonable time.
International transfers
We may process and store information in countries other than where you live. Where we do, we take steps to ensure it remains protected in line with this policy.
Children’s privacy
Our site and services are intended for businesses and are not directed to children under 16. We do not knowingly collect information from children.
Changes to this policy
We may update this policy from time to time. When we do, we will revise the “last updated” date above, and significant changes will be communicated to active clients.
Contact us
Questions about this policy or your information? Email support@weberdigitalsoftware.com or visit our contact page.